Finnair has always marketed itself as an airline offering fast connections. In India they target the India to US traffic, while from the far and near east they offer fast connectivity in to Europe. To achieve this, the airline needs a state of the art network control centre (NCC) that monitors developments across the world that may affect flight operations, both within the airline and external factors. Below are two videos that offer a brief glimpse of the many people who work behind the scenes to ensure smooth and trouble-free operations.
As with any connection based airline, Finnair needs to have all its flights landing and departing in a fixed time frame to ensure passengers can change their flights and connect. The second video shows how the Finnair NCC works through the night to handle the ‘rush hour’ traffic of the early morning at its hub and home airport in Helsinki.