Singapore Airlines, Emirates, British Airways, Qatar Airways and Cathay Pacific are the world’s top airlines as per readers of the Business Traveller magazine. The awards are widely recognised within the airline industry and accepted by frequent travellers as a benchmark for excellence.
Star Alliance member Singapore Airlines won five awards. It was recognised as the best airline in the world, and it retained its titles for best economy class, best long-haul airline, and the best cabin staff.
Oneworld member Qatar Airways retained its title of best business class and was best Middle Eastern airline. Dubai based Emirates airline with its on-board showers, was awarded best first class. Richard Branson promoted Virgin Atlantic had the best premium economy class. Easyjet was recognised as the best low-cost airline. British Airways retained its titles for best short-haul airline, best frequent flyer programme and best airport lounge, for its Concorde Room at London Heathrow airport terminal 5.
Singapore’s Changi airport was awarded as the best airport in the world for a staggering 29th year in a row.
Oneworld was named as the best airline alliance.
Regionally American Airlines was accorded best North American airline, South African Airways the best African airline and LOT Polish Airlines best Eastern European airline.
InterContinental Hotels & Resorts was awarded the best business hotel chain worldwide. Four Seasons Hotels & Resorts retained the best luxury hotel chain award. The most coveted award in the hotel category, that of best business hotel worldwide, was won by the Shangri-La Singapore. Taj Hotels Resorts & Palaces won the award for best business hotel chain in India.
Business Traveller Awards 2016 full results
AIRLINES
Best Airline
- Singapore Airlines
- Emirates
- British Airways
- Qatar Airways
- Cathay Pacific
Best Short-Haul Carrier
- British Airways
- Aegean Airlines
- Swiss
- easyJet
Best Long-Haul Airline
- Singapore Airlines
- Cathay Pacific
- Qatar Airways
- Emirates
Best First Class
- Emirates
- Singapore Airlines
- British Airways
- Etihad Airways
Best Business Class
- Qatar Airways
- Singapore Airlines
- Cathay Pacific
- Emirates
- Virgin Atlantic
Best Premium Economy Class
- Virgin Atlantic
- Qantas
- British Airways
- Air New Zealand
Best Economy Class
- Singapore Airlines
- Emirates
- Japan Airlines
- Cathay Pacific
Best African Airline
- South African Airways
- Ethiopian Airlines
- Kenya Airways
- Comair (British Airways)
Best Asian Airline
- Singapore Airlines
- Cathay Pacific
- Japan Airlines
- Thai Airways
Best Eastern European Airline
- LOT Polish Airlines
- Wizz Air
- Aeroflot
- Czech Airlines
Best Middle Eastern Airline
- Qatar Airways
- Emirates
- Etihad Airways
- El Al
Best North American Airline
- American Airlines
- Delta Air Lines
- JetBlue
- Air Canada
Best Low-Cost Airline
- easyJet
- AirAsia
- Norwegian
- JetBlue
Best Cabin Staff
- Singapore Airlines
- Cathay Pacific
- Virgin Atlantic
- British Airways
Best Frequent Flyer Programme
- British Airways Executive Club
- Lufthansa Miles & More
- American Airlines AAdvantage
- Virgin Atlantic Flying Club
Best Airline Alliance
- oneworld
- Star Alliance
- SkyTeam
HOTELS
Best Business Hotel Chain Worldwide
- InterContinental Hotels & Resorts
- Four Seasons Hotels & Resorts
- Shangri-La Hotels and Resorts
- Hilton Hotels & Resorts
- Marriott Hotels
Best Business Hotel Chain in the UK
- Hilton Hotels & Resorts
- InterContinental Hotels & Resorts
- Marriott Hotels
- Premier Inn
Best Business Hotel Chain in Europe
- InterContinental Hotels & Resorts
- Hilton Hotels & Resorts
- Sofitel
- Kempinski
Best Business Hotel Chain in the Middle East
- Jumeirah Hotels & Resorts
- Rotana Hotels & Resorts
- InterContinental Hotels & Resorts
- Shangri-La Hotels and Resorts
Best Business Hotel Chain in Asia-Pacific
- Shangri-La Hotels and Resorts
- Mandarin Oriental
- InterContinental Hotels & Resorts
- The Peninsula Hotels
Best Business Hotel Chain in India
- Taj Hotels Resorts & Palaces
- Oberoi Hotels & Resorts
- The Leela Palaces, Hotels & Resorts
Best Business Hotel Chain in North America
- Marriott Hotels
- Hilton Hotels & Resorts
- Fairmont Hotels & Resorts
- Four Seasons Hotels & Resorts
Best Business Hotel Worldwide
- Shangri-La Singapore
- The Peninsula Hong Kong
- Mandarin Oriental Bangkok
- Shangri-La Bangkok
Best Business Hotel in the UK
- InterContinental London Park Lane
- Claridge’s, London
- The Dorchester, London
- The Langham, London
Best Business Hotel in Eastern Europe
- Hilton Prague
- Four Seasons Gresham Palace Budapest
- Hilton Budapest
- Four Seasons Prague
Best Business Hotel in Western Europe
- Four Seasons George V, Paris
- InterContinental Paris Le Grand
- Hotel Adlon Kempinski Berlin
- Hilton Amsterdam
Best Business Hotel in the Middle East
- Jumeirah Emirates Towers, Dubai
- Burj Al Arab Jumeirah, Dubai
- Grand Hyatt Dubai
- JW Marriott Marquis Dubai
Best Business Hotel in Asia-Pacific
- The Peninsula Hong Kong
- Shangri-La Singapore
- Mandarin Oriental Hong Kong
- Shangri-La Bangkok
Best Business Hotel in North America
- Four Seasons New York
- The Peninsula Chicago
- Mandarin Oriental Miami
- The St Regis New York
Best Luxury Hotel Chain
- Four Seasons Hotels & Resorts
- Shangri-La Hotels & Resorts
- The Peninsula Hotels
- Mandarin Oriental
Best Budget Hotel Chain
- Premier Inn
- ibis
- Hampton by Hilton
- Holiday Inn Express
Best Smaller Hotel Chain
- Hotel du Vin
- Malmaison
- The Peninsula Hotels
- Red Carnation
Best Airport Hotel
- Regal Airport Hotel Hong Kong
- Sofitel London Heathrow
- Novotel Bangkok Suvarnabhumi Airport
- Crowne Plaza Changi Airport, Singapore
Best Hotel Loyalty Scheme
- Hilton HHonors
- IHG Rewards Club
- Starwood Preferred Guest
- Marriott Rewards
Best Serviced Apartment Company
- Ascott The Residence
- Citadines Apart’hotel
- Frasers Hospitality
- Staybridge Suites
AIRPORTS
Best Airport in the World
- Singapore Changi Airport
- London Heathrow Airport
- Hong Kong International Airport
- Hamad International Airport, Doha
- Dubai International Airport
Best Airport in Europe
- Amsterdam Schiphol Airport
- London Heathrow Airport
- Munich Airport
- Zurich Airport
Best Airport for Tax-Free Shopping
- London Heathrow Airport
- Singapore Changi Airport
- Dubai International Airport
- Amsterdam Schiphol Airport
Best Airport Lounge
- British Airways Concorde Room, London Heathrow
- Virgin Atlantic Clubhouse, London Heathrow
- Qatar Airways Al Mourjan Business Lounge, Doha
- Cathay Pacific The Wing First Class, Hong Kong
SURFACE TRAVEL
Best Car Rental Company Worldwide
- Avis
- Hertz
- Sixt
- Europcar
Best Car Rental Company in Europe
- Avis
- Hertz
- Europcar
- Sixt
Best Car Rental Company in North America
- Hertz
- Avis
- Alamo
- Sixt