Daily Archives: April 29, 2009

Seoul Incheon Singapore Changi Hong Kong HKIA win “best airport” awards

Seoul’s Incheon International airport (ICN) won the Airports Council International’s (ACI) “Airport Service Quality” award for best airport in the world, followed by Singapore’s Changi (SIN), Hong Kong International Airport (HKG), Nagoya’s Central Japan airport (NGO), and Halifax (YHZ) in Canada. This is the fourth consecutive year that Incheon the 8-year-old airport serving Korea’s capital Seoul, has won award. ACI …

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Unwilling passenger phones in hoax bomb threat to Air India

An Air India flight from Mumbai to Delhi IC611 made an emergency landing at Jaipur after the airline received a bomb threat that turned out to be a hoax. As per NDTV, the call was traced to a passenger Mr. Manoj Bansal, who it is alleged had tele-checked in earlier at Mumbai and was allotted seat 23C. For some reason …

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How Kingfisher and other airlines should leverage Twitter to build their brand

Kingfisher Airlines recently became the first Indian airline to get on board the social nano-blogging service Twitter. Following the success of JetBlue and Southwest, quite a few airlines have joined Twitter, including British Airways, Qatar Airways, Gulf Air, and United Airlines. While I laud the bold initiatives by Kingfisher Airlines, at present it is only broadcasting adverts and updates — …

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