Flight operations at Mumbai largely unaffected, airlines announce fee waivers

Ratan Tata’s words say it all

We cannot replace the lives that have been lost and we will never forget the terrifying events of last night, but we must stand together, shoulder to shoulder as citizens of India, and rebuild what has been destroyed. We must show that we cannot be disabled or destroyed, but that such heinous act will only make us stronger. It is important that we do not allow divisive forces to weaken us. We need to overcome these forces as one strong unified nation

Stay strong Mumbai!!!!!

All domestic airlines report that their operations at Mumbai are largely unaffected and most flights are on schedule. Airlines clubbed their flights to accommodate the expected drop in passengers. Some international airlines like Lufthansa, Air France, Delta, KLM had flight disruptions or cancellations, but operations are expected to normalise by Friday.

As expected, security is extremely tight. All passengers are advised to carry valid official photo identification. If possible carry two pieces of identification. Also, please give yourself extra time to complete the enhanced security checks.

Jet Airways and JetLite have also announced the waiver of cancellation and re-issue charges on their domestic and/or international services into and out of Mumbai, on Thursday, 27 November and Friday, 28 November, 2008 on account of the current situation.

Passengers may contact Jet on 39893333 or the toll free number 1800-22-55-22 for further information or visit www.jetairways.com

SpiceJet CEO, Sanjay Aggarwal’s statement is similar to Jet’s:

“SpiceJet flight operations are not impacted by the unfortunate incidents in Mumbai. We are offering all passengers who have missed their flights or chosen not to take them from Mumbai, to Mumbai or via Mumbai, a choice of either rescheduling their flights or total refund or creating a credit shell with us. No change fee will apply on any of these transactions. In view of the current situation, we have also beefed up security at all the stations across our network.”

I was unable to find any information or have received any similar statement from Kingfisher, IndiGo or Air India, but I suspect they too will follow a similar line.

About Devesh Agarwal

A electronics and automotive product management, marketing and branding expert, he was awarded a silver medal at the Lockheed Martin innovation competition 2010. He is ranked 6th on Mashable's list of aviation pros on Twitter and in addition to Bangalore Aviation, he has contributed to leading publications like Aviation Week, Conde Nast Traveller India, The Economic Times, and The Mint (a Wall Street Journal content partner). He remains a frequent flier and shares the good, the bad, and the ugly about the Indian aviation industry without fear or favour.

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