Bengaluru, June 7: After the initial barrage of criticism over the inconvenience caused to passengers, Bengaluru International Airport has achieved ‘punctuality’ and efficiency within two weeks itself said BIAL CEO Albert Brunner in his first interview to this newspaper after the airport started operations. Q.Ground handling has become an issue. What is the real problem? A. There is a lot …

In my visit report of 28-May-2008, I have highlighted the shortcomings of BIAL in the services and cargo areas. On 7-June, CNBC-TV18 is confirming, the situation is far from acceptable. If you are sending a package to or from Bangalore, be prepared for a delay of at least two days. That’s not all, you will be paying more for it …